Privacy Policy

1337 Airforce Gaming Studio, and its associated subsidiaries ("1337 Airforce", "we", "us", or "our"), is a growing developer, publisher, and marketer of interactive entertainment. This Privacy Policy outlines our data practices for the products, services, and websites offered by the 1337 Airforce entities and labels listed here ("Services").

We kindly request that you carefully review this Privacy Policy as it pertains to your use of our Services. Please note that our data practices and the information we collect may vary depending on how you utilize our Services. Additionally, our Services are subject to any additional terms and policies included within them. It is important to note that this Privacy Policy serves as supplementary information alongside any provided privacy disclosures that accompany your software product or originate from your platform manufacturer.

Notice Regarding Collection of Personal Information:

For an overview of the information we collect, the categories of information collected, how we utilize personal information, our legal grounds for processing it, and details on exercising your privacy rights (including opting out of the sale or sharing of your personal information), please refer to the "Categories of Information Collected and How We Use Personal Information," "Our Legal Grounds," and "Data Rights" sections respectively.

Categories of Information Collected

The information we collect depends on how you use our Services. Generally, we collect the following types of information:

Identifiers / Contact Information: This may include your name, user name, Gamertag, postal and email address, phone number, unique IDs, mobile device ID, platform ID, gaming service ID, advertising ID (IDFA, Android ID), and IP address.
Protected Characteristics: We may collect limited demographic information such as age and gender.
Commercial Information: This includes your purchase and usage history and preferences, including relevant gameplay information.
Billing Information: If applicable, we collect payment information (credit/debit card details) and shipping address for billing purposes.
Internet / Electronic Activity: We gather web/app browsing and gameplay information related to your use of the Services. This includes data about your online interactions with the Services or our advertising. We also collect details about the games and platforms you use and other relevant information regarding installed applications.
Device and Usage Data: We collect information about the type of device you use, software and hardware details, language settings, browser type and version, and operating system, as well as details about how you use and interact with our Services (e.g., content viewed, pages visited, clicks, scrolls).
Profile Inferences: We make inferences from your information and web activity to create a customized profile that helps us identify goods and services that may be of interest to you.
Audio/Visual Information: With your consent or if provided through our Services' features or functionality (e.g., chat features), we may collect account photos or avatars and audio information. In some instances, we may also record gameplay footage for playtesting purposes.
Sensitive Information: If permitted by your settings or if you provide consent, we may collect precise location information. Additionally, in cases where applicable to specific features or functionality within the Services (such as chat features), we may collect account credentials (user name and password) and the contents of communications.

Please note that we prioritize the privacy and security of sensitive information, ensuring appropriate measures are in place to protect it.

How We Use Information and Our Legal Grounds

At 1337 Airforce, we utilize the information we collect for various purposes based on legal grounds that align with our business operations and user expectations:

Business Purposes:

Providing and supporting our Services
Fulfilling orders and requests
Improving our Services and business
Developing new products and services
Enhancing user experiences on our Services
Protecting the security of our users, employees, facilities, and Services
Conducting internal marketing and demographic studies

Commercial Purposes:

Marketing and advertising our products and services, as well as those of our business partners
Sending promotional materials
Administering promotional activities or events

Additionally, we use the collected information in accordance with applicable law.

Specifically, we use the information we collect to:

Provide the Services:

Fulfill product orders, respond to inquiries, and communicate with users
Enhance and personalize user experiences on the Services by maintaining preferences, connecting users with other individuals, platforms or social networking accounts

Support:

Provide technical support to address any issues or questions from users

Improvement:

Review usage patterns to improve software, content, marketing strategies, support services, and overall user experience
Conduct internal marketing research and analyze demographic data

Security:

Protect against fraud, piracy, cheating, tampering, unauthorized transactions by enforcing terms and policies
Ensure the security of users' personal information

Third-party Interactions:

Engage with third-party platforms or services connected to our Services on behalf of users

Legal Compliance:

We process your personal information based on legal grounds in jurisdictions where required. These grounds include:

Contractual Obligation:

Processing personal information necessary for fulfilling contractual agreements related to our Services or taking steps at your request (e.g., completing transactions)

Legal Obligation:

Complying with applicable legal obligations imposed upon us

Legitimate Interests:

Pursuing our legitimate interests as a business, such as improving products and services, analytics for better user understanding, direct marketing (where consent is not required), supporting operations, and enforcing compliance with terms and policies

Protection:

Protecting vital interests of users or other individuals

Consent:

Processing personal information based on user consent, such as signing up for direct marketing.

Please note that the provided information here is not an exhaustive list, and additional uses may be outlined in specific privacy disclosures or accompanying documents related to our Services.

Sources of Information We Collect

At 1337 Airforce, the information we collect is obtained from various sources, depending on how you use our Services. These include:

Information You Provide:

You provide us with information directly when you interact with our Services. This may occur when you:

Create an account or use our Services
Subscribe to marketing and communication materials
Participate in message boards, forums, chat rooms, feeds, sites, or other Services
Make purchases or redeem products/services
Download, install, or access software programs or demos
Contact us for support or other purposes
Use email or share features
Engage in events, contests, promotions, surveys, or playtesting that require your information

The information you provide may include your name, email address, phone number, photo, mailing address/zip code, payment details, age, gender, password, platform ID(s), software products played, survey data, geolocation (if permitted), and the systems/platforms you use. We may combine this information across devices you utilize.

Gameplay Information:

When you use our Services to play games and engage with our content, we automatically receive gameplay information. This includes your platform ID(s) or gaming service ID(s), game achievements/scores/performance data (such as game scores), IP address(es), MAC address(es) or other device identification numbers/IDs associated with your gaming platforms/devices. We also collect other relevant statistics and information regarding your usage of our Services and may combine this data with other information we have about you. Please note that we may employ internal and third-party anti-cheat technologies to detect and prevent cheating within our Services.

Platform IDs/information from Third-party Platforms:

If you access our Services through third-party platform accounts (such as gaming platforms/network services or social networking services), these platforms may share certain pieces of information about you with us. Examples include your user name, friends list, and account information required to provide the Services or facilitate in-app purchases. It is important to note that you have control over what information is shared with us through these platforms, and we are not responsible for their terms, policies, disclosures, or actions.

Cookies and Similar Technologies:

To enhance functionality, improve security, prevent fraud, and deliver targeted advertising, we may utilize cookies, web beacons, pixel tags, Flash cookies, internet log files, software development kits (SDKs), and similar tracking technologies. Please be aware that our system may not respond to Do Not Track requests or headers from certain browsers. For detailed information about our use of cookies and similar technologies and your ability to manage them, please refer to the Manage Your Account, Communications, and Data section or our Cookie Policy accessible via the Service.

Information from Third Parties:

We occasionally receive information from third parties to update and enhance the data we collect about you. These sources may include public databases, platform manufacturers (e.g., gaming console companies), analytics providers, publishers/partners with us involved in providing the Services (affiliates/subsidiaries), as well as demographic information and details about your interests. We may also gather publicly available information (e.g., from social media) for user protection purposes (such as identifying potential threats) or investigative purposes related to our users, employees, facilities, or Services. Additionally, if other individuals mention you in comments on our Services or send us direct messages that pertain to you personally.

It's important to note that we handle all collected information in accordance with applicable privacy laws and data protection regulations.

At 1337 Airforce, we may share your information with various parties as outlined below:

Vendors:

We engage vendors to provide us with support and other services necessary for the operation of our business and Services. These vendors assist us in activities such as business operations, technical support, and administration.

Advertising Service Providers and Partners:

To support our Services, we work with third-party advertising service providers. These providers include ad networks, data exchanges, traffic management service providers, social networks, and marketing analytics service providers. They may utilize cookies and similar tracking technologies (see Cookies and Similar Technologies section) to collect information about your device and Service usage. The collected information is used to serve targeted ads, measure ad effectiveness, and prevent repetitive ad displays, select personalized content for your device/platform, analyze the popularity of the content, improve our Services, or manage traffic.

Other Third Parties:

We may share your information with other third parties in the following circumstances:

Collaborative Relationships: If we collaborate with a third party on a service or promotion where they require access to your information for their own purposes, we will inform you at the time of collection and give you the opportunity to choose participation.
Legal & Safety: We share information when necessary to protect the security of our Services, users, servers, and network systems; investigate fraud or intellectual property infringements; address illegal activity; comply with legal obligations; or respond to law enforcement or government requests.
Sale or Transfer of Business or Assets: In the event of a potential or actual acquisition, merger, bankruptcy proceeding, or other reorganization of 1337 Airforce or its assets, your information may be disclosed and transferred as part of that transaction.
As Disclosed to You: We may share information as explicitly disclosed to you at the time of collection.

Sharing with Other Users:

If you participate in open communities such as online gaming sessions or social networking services, certain information may be automatically posted, such as your user name or ID and gameplay statistics. Additionally, participating in tournaments or online game events may require the public posting of your information.

We publish gameplay boards, multiplayer match records, and other relevant information associated with your use of our Services within the game, on social networking services, and on specialized game sites when necessary for providing the Services. Your in-game achievements and account name may be displayed if linked to your game platform account.

It is important to note that when you link your game activity with third-party services, their privacy policies and terms will govern the sharing of that information and dictate the data collected by those services.

Rest assured that we implement measures to protect your personal information while adhering to relevant privacy laws and regulations.

Public Postings

When you share personal information, post images or videos or provide other content in public forums such as message boards, chat rooms, comment fields, or profile pages within our Services, it's important to understand that this information can be viewed, collected, and used by other individuals. If your user name or ID includes your name, it may be publicly available on leaderboards and other designated areas as described in this Privacy Policy. Users of public forums have the ability to identify you and potentially use the information you share to send you messages or copy your shared images, videos, or content. It's crucial to note that there is no expectation of privacy or confidentiality within these public forums.

To protect your privacy and security, we strongly advise against sharing personal information in public forums or using your real name in your user name or ID. You are responsible for any information or content you choose to publicly post using our Services.

Data Rights

Depending on your jurisdiction, you may have certain rights pertaining to your personal information. These rights may include the following:

Requesting Access or a Copy: You have the right to request access to or receive a copy of the personal information we hold about you.
Requesting Deletion: You can request the deletion of your personal information from our records.
Requesting Correction/Modification: If you believe that any of your personal information is inaccurate or incomplete, you have the right to request its correction or modification.
Information and Disclosure: You have the right to be informed about the personal information we collect/process, including its sources and any third parties with whom it was shared/sold and for what purposes.
Withdrawal of Consent: If our processing of your personal information is based on your consent, you have the right to withdraw that consent at any time.
Opt-out of Sale/Sharing: You can opt-out of the sale or sharing of your personal information, including opting out of targeted advertising.
Opt-in/Opt-out of Financial Incentives: You have the choice to opt-in or opt-out of any financial incentives offered in exchange for providing your personal information.
Limit Use and Disclosure of Sensitive Personal Information: You can request limitations on the use and disclosure of sensitive personal information, if applicable under applicable laws.

To exercise these data rights, you can submit a data rights request through our designated process indicated here (provide link if available). We will respond to these requests within one month and may require identity verification measures before processing them. Please note that there may be situations where these rights are limited, such as when there is a legal requirement or compelling interest necessitating the continued processing of your personal information, or when certain trade secrets protect the data requested. If you have unresolved concerns, you may also have the right to lodge a complaint with a privacy authority. A list of privacy authorities is available (provide link if available). Alternatively, for data requests or appeals, please contact us using the contact details provided in the Contact Us section.

To exercise your opt-out rights, please click on "Do Not Sell or Share My Personal Information" in the site footer (and provide a link if available) and follow the instructions provided. For opting out of online personalized advertising more broadly, refer to the options outlined in the Manage Your Account, Communications, and Data section.

Rest assured that we will not discriminate against you for exercising any of these rights. If you wish to authorize someone to make a privacy rights request on your behalf as an authorized agent, they must demonstrate appropriate authorization or power of attorney compliance with applicable probate law. We reserve the right to confirm authorization directly from you or request additional information to verify the agent's identity.

Manage Your Account, Communications, and Data

To provide you with control over your account, communications, and data usage, we offer various options for managing these aspects. Here are the key methods:

Service Accounts:

You can manage the use of your personal information and customize the communications you receive from us by accessing the account, communications, and privacy settings within your Services account. These settings allow you to specify your preferences and adjust how we handle your information.

Email Unsubscribe:

If you wish to stop receiving marketing emails from us or a specific label or division within our company, you can easily unsubscribe by using the unsubscribe link provided in the email. Clicking this link will guide you through the necessary steps to opt out of future marketing communications.

Interest-Based Ads:

To control whether you receive advertising based on your interests on your mobile device, you can modify your privacy and advertising settings. This will enable you to manage your preferences regarding such ads. Additionally, if you want to opt out of interest-based advertising by participating in providers tailored to your online activities, you can visit the Network Advertising Initiative or the Digital Advertising Alliance. Visitors from the UK, EU, EEA, or Switzerland can visit Your Online Choices for more information.

Please note that these options may be label-specific or vary depending on the service provided. For more detailed instructions on managing specific accounts and communications associated with our labels/divisions, please refer to our dedicated resources available (provide a link if available).

By utilizing these management options, you can have control over how your account is handled, tailor communication preferences according to your needs, and exercise control over interest-based advertising features as per your preferences.

Data Retention

At 1337 Airforce, we ensure that we retain your personal information only for as long as necessary to provide you with our Services, fulfill our legal obligations, and/or exercise, defend, or establish our rights.

While your account is active and as required to administer our Services, we will retain your information. If you decide to delete your account or request that we no longer use your personal information to provide Services to you, please contact us using the details provided in the Manage Your Account, Communications, and Data section. Following account deletion or a period of inactivity where we reasonably anticipate that you won't engage with our Services further, we will delete personal information associated with your account. This includes your email address and login credentials, which may result in the inability to access your account.

However, please note that certain circumstances may necessitate us to retain some of your personal information for a reasonable period thereafter. This is done primarily to resolve disputes, enforce our terms and policies, administer our Services, comply with technical and legal requirements, safeguard the security and integrity of our Services, or meet other operational constraints. Once these purposes are fulfilled or the retention period expires, we will take appropriate measures to delete or archive your personal information.

Children's Privacy

At 1337 Airforce, our Services are generally directed towards a general audience and we do not knowingly collect personal information from children under the age of 13 (or older if applicable law requires greater protection for children). However, there may be certain Services that are specifically targeted toward an audience of all ages, including children. For these particular Services, we implement measures to ensure the protection of children's personal information:

Restriction: We may restrict the collection of personal information from anyone using these Services, regardless of age.
Age Gate: We may apply an age gate mechanism that allows children to access and use the Services while simultaneously restricting the collection of their personal information within the Services.
Parental Consent: In some cases, before collecting personal information from children on specific Services, we obtain verifiable parental consent in compliance with applicable laws and regulations.

If we become aware that a child has provided personal information without obtaining appropriate parental permission, we will promptly delete that information from our records. We strongly encourage parents and guardians to educate their children about online safety and instruct them never to disclose their real names, addresses, or phone numbers without permission when using the Internet.

Ensuring the privacy and safety of all users, especially children, is a priority for us at 1337 Airforce.

Data Security

At 1337 Airforce, we adhere to widely recognized industry standards and implement appropriate safeguards to protect the security, integrity, and privacy of the information we collect about you. Our security measures are designed to prevent accidental or unlawful destruction, loss, misuse, alteration, unauthorized disclosure, or access to the information under our control.

While we strive to implement robust security measures, it's important to note that no system can provide an absolute guarantee of 100% security. Despite our best efforts, we cannot guarantee the effectiveness of our security measures in all circumstances. However, we are committed to continuously improving our security practices and staying vigilant in protecting your information.

In the event of a data breach or suspected unauthorized access to your information, we will take prompt action to investigate the incident and take appropriate steps to mitigate any potential harm.

We value your trust and place the utmost importance on ensuring the security and privacy of your information within our systems.

International Transfers

In connection with the Services, we and our vendors and partners may process, transfer, and store your information in the United States and other countries that may not have privacy laws equivalent to those of your country of residence. Additionally, when your information is stored in another country, it may be accessed by courts, law enforcement agencies, or national security authorities in accordance with the laws of that particular country.

To ensure the protection of your information during international transfers, we take appropriate measures and apply suitable safeguards. These safeguards may include relying on Standard Contractual Clauses and other approved legal mechanisms for transferring personal information from the UK, EU, EEA, or Switzerland (as applicable) to countries located outside these regions. If you are a resident of the UK, EU, EEA, or Switzerland and wish to obtain a copy of these Standard Contractual Clauses (if applicable), please submit a data request as outlined in the Data Rights or Contact Us section.

Although we make efforts to implement appropriate safeguards when transferring your information internationally, it is important to be aware that privacy laws may vary across different jurisdictions. By using our Services and allowing the transfer of your information internationally, you acknowledge and consent to such transfers as described in this privacy policy.

Other 1337 Airforce Terms, Third-Party Terms, and Links to Other Sites

While using our services and products, it is important to be aware that there may be additional terms and disclosures that apply. These terms may come from us, platform manufacturers, or other partners. The specific terms you should review include:

Terms Accompanying Your Purchase: Terms and disclosures that were provided at the time of your purchase.
Terms Applicable to Online Services: Additional terms and disclosures related to our online services.
Other Terms and Disclosures: Any other terms or disclosures made available to you by us or third parties.

It is important to note that we are not responsible for the practices observed on third-party sites that may be linked to our Services.

In-Game Transactions and Reseller/Store:

In-game transactions are governed by the policies set forth by the third-party platform through which you access our Services or the online reseller/store. It is advised to review both 1337 Airforce privacy policy and terms, as well as those of the third-party platform or online store involved in the transaction.

Third-Party Services:

If you connect to our Services through third-party services such as platforms, mobile devices, gaming networks, or social networking accounts, your use of those services will be governed by their respective terms and privacy policies. We do not assume responsibility for these third-party services.

Third-Party Sites:

Our Services may contain links directing you to third-party sites. It's important to note that these links should not be regarded as endorsements, authorizations, or representations of affiliation with those third parties. Before submitting any personal information on a linked site, we encourage you to review their respective privacy policies.

We recommend familiarizing yourself with the applicable terms and privacy policies of any third-party services or sites you may encounter while using our Services.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, you can contact us via email at [email protected]. Please specify your location in your message for efficient processing. You also have the right to lodge a complaint with a privacy authority.

Disputes:

In the event of a dispute between you and 1337 Airforce, we encourage you to first contact us directly in order to seek a resolution. You can do so by opening a help ticket within the game using the help section or by reaching out to us using the contact details provided below.

Contact Us or Complaints:

If you have any questions or concerns regarding these Terms, please feel free to contact us using the following contact information:

Email: [email protected]

Changes to Privacy Policy

We may periodically make changes to this Privacy Policy, so we encourage you to check back for updates. If we make any material changes to the policy, we will provide you with appropriate notice and, where required by applicable law, offer additional choices regarding those changes. By continuing to use our Services after such changes are made, you indicate your acceptance of the updated Privacy Policy.